Survey of Divvy Members Brings Positive Reviews

City of Chicago revealed a survey announcing Divvy annual members were satisfied with Chicago’s new bike share service and claim to save an average of more than $760 a year on commuting expenses by riding a bike rather than using cars, taxis, or other forms of transit.

The survey, conducted in late January, asked annual members to respond to a series of questions about the service to judge their level of satisfaction with the program, why they joined, how they use Divvy and if they would recommend others to join.

A total of 97 percent of the responding members said they were “satisfied” or “very satisfied” with Divvy. In addition, when asked how likely on a scale of 1 to 10 they are to recommend Divvy to a friend, members responded on average with 9.1.

A total of 80 percent of members are “somewhat more likely” or “much more likely” to patronize a business that is near a Divvy bike station.

Compared to what they were spending before they joined, members on average save $760 a year on travel, including auto expenses, taxis and other forms of public transit.

On average, members said they take nearly three trips each month that they would not have made if Divvy was not available. Reasons these trips wouldn’t have been taken include being too far to walk (44 percent), bicycle is faster or easier (36 percent), no bus/train or bus/train is inconvenient to that destination (32 percent), parking is limited or expensive at that destination (27 percent), or Divvy is cheaper than alternatives (23 percent).

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