Peoples Gas and North Shore Gas Extend Relief to Utility Customers Amid COVID-19 Pandemic

Lawndale News Chicago's Bilingual Newspaper - Local News

Peoples Gas and North Shore Gas, in coordination with multiple consumer groups, announced several additional benefits to assist customers with hardships they may be facing as a result of the COVID-19 pandemic. The announcement came following a comprehensive agreement approved by the Illinois Commerce Commission (ICC) that extends statewide benefits to utility customers in Illinois. As part of the joint agreement, which included coordination with the Office of the Illinois Attorney General, Citizen’s Utility Board and the City of Chicago, Peoples Gas and North Shore Gas will extend the current suspension of disconnections and late fees put in place in response to the onset of the COVID-19 public health emergency. The suspension will last until 30 days after Illinois enters Phase 4 of Governor J.B. Pritzker’s Restore Illinois plan, or Aug. 1, 2020, whichever comes first. As the suspension is lifted, Peoples Gas, North Shore Gas and other utilities will establish important customer support programs to continue to help Illinoisans struggling with the financial impacts of the COVID-19 crisis. Peoples Gas and North Shore Gas customers will soon receive additional information on the end of the disconnection moratorium and the additional assistance programs and arrangements. For more information on the agreement or to find out if you are eligible for assistance, customers should visit https://accel.peoplesgasdelivery.com/, or call 866- 556-6001 for Peoples Gas or 866-556-6004 for North Shore Gas.

Lawndale News Chicago's Bilingual Newspaper - Local News

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