Illinois Department of Corrections Announces ‘Voices of Connection: No-Cost Communication Pilot Program’

Lawndale News Chicago's Bilingual Newspaper - Local News

The Illinois Department of Corrections (IDOC) announced a new pilot program providing no-cost phone calls to individuals in custody at correctional facilities statewide. Beginning November 3, everyone in custody will receive 775 free domestic phone call minutes, or approximately $6.20 per month, to call loved ones. The pilot program is part of IDOC’s broader effort to provide reliable, affordable communication tools using technology. Building upon the rollout of a phone dialer application on ICSolutions tablets, this initiative will significantly improve phone access for every individual in custody, allowing individuals to connect with loved ones directly from their own tablet when connected to Wi-Fi. This effort also is centered on the crucial role conversations play in maintaining family connections while supporting rehabilitation. IDOC will assess usage and costs over the course of the pilot and may adjust the monthly allocation or work with the vendor to shift some of the funding to support program needs, such as replacement tablets and chargers. The pilot is scheduled to run through June 2026. For more information, visit www.illinois.gov.

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