ComEd Responds to Storm-Related Outages, Asks Customers to Stay Safe

Lawndale News Chicago's Bilingual Newspaper - Business

In preparation for additional severe weather expected to move through its territory later this week, ComEd is increasing staffing and maintaining its Emergency Center Operations launched early this morning. With the potential for heavy rain, lightning and high winds conditions to return later this evening, ComEd is encouraging the public to remember to take the following safety precautions:

  • If you encounter a downed power line, immediately call ComEd at 1-800-EDISON1 (1-800-334-7661) or access our website at and report the location. Spanish-speaking customers should call 1-800-95-LUCES (1-800-955-8237).
  • Never approach a downed power line. Always assume a power line is energized and extremely dangerous.
  • Check on elderly and other family members and neighbors to ensure their safety and make alternate arrangements in the event of an outage.
  • If you are experiencing a power outage, do not wade into a flooded basement. Power may be restored while you are in the flooded basement and the motors on appliances may be submerged.

ComEd also introduced a mobile app for iPhone and Android® smart phones, available in the app store for each platform, which gives customers the ability to report power outages and manage their accounts. In addition, customers can report outages through the website at or on ComEd’s Facebook page at or by calling 1-800 EDISON1 (1-800-334-7661). Spanish-speaking customers should call 1-800-95-LUCES (1-800-955-8237).

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