The Illinois Department of Employment Security (IDES) announced the continuation of the phased restoration of in-person workforce and limited unemployment services at American Job Centers on an appointment-only basis at additional offices throughout the state.  Beginning this week, in-person appointments will be available at the following locations as part of another step in the phased return to in-person services:

• Effingham | 2311 Hoffman Drive

• Ottawa | 1550 First Avenue, South Towne Mall

• Peoria | 406 Elm Street

• Quincy | 107 North 3rd Street

• Rock Island | 500 42nd Street, Suite 1

• Springfield | 1300 South 9th Street

To schedule an appointment at any of these locations, individuals should call via the IDES Scheduling Hotline at 217.558.0401 and request a callback.  Appointments must be scheduled a minimum of 24 hours in advance of the appointment time. Appointments will be available Monday through Friday between 8:30am and 5:00pm. Claimants can also continue to speak with an IDES expert over the phone, by requesting a callback at 800.244.5631.