The Illinois Department of Financial and Professional Regulation (IDFPR) announced the Department has issued a letter to all federal student loan servicers encouraging them to immediately implement best practices to help alert and educate eligible student loan holders about the Public Service Loan Forgiveness (PSLF) program. As the primary contact for many student loan borrowers, servicers are in the best position to increase awareness about PSLF and help borrowers take advantage of the program. PSLF forgives the remaining student loan balance of full-time government and certain non-profit employees after making 120 qualifying payments. In order for more borrowers to qualify for forgiveness, President Biden announced temporary changes to the program, including waiving some past requirements. However, many borrowers are unaware of these changes and may miss out on loan forgiveness as a result. The temporary changes expire on October 31, 2022.