Representatives Jesús “Chuy” García (IL-04), Raúl M. Grijalva (AZ-07), and Joaquin Castro (TX-20), led their colleagues in calling on Department of Homeland Security (DHS) Secretary Alejandro Mayorkas to address serious concerns regarding the Customs and Border Protection’s mobile application (CBP One), the primary mechanism for managing asylum interview requests. Since its implementation, CBP One has been known to have critical issues of equity, accessibility, and usability that has prevented people seeking asylum at ports of entry (POE) from scheduling appointments. In 2023, Reps. Grijalva, García, and Castro sent a letter to DHS with more than 30 colleagues expressing their initial concerns with the CBP One app. In this latest follow-up letter, the lawmakers acknowledge that while DHS has made some changes, urgent issues remain unresolved. These include restricted access to asylum, language and accessibility challenges, and security concerns with criminal actors.  Difficulties with CBP One’s appointment lottery system has forced vulnerable individuals to wait in unsafe and impoverished Mexican border regions for an appointment for prolonged periods. Given the significant challenges, the lawmakers urged CBP and DHS in the letter to address the ongoing issues to ensure the asylum process is accessible, efficient, and fair for everyone, regardless of their language skills, literacy, or ability to access technology.