Cook County residents who have legal questions about the county’s complex property tax redemption process will soon have access to free legal guidance through a new Property Tax Redemption Help Desk, Clerk Monica Gordon. The new Help Desk is a first-of-its-kind partnership between the Clerk’s Office and Legal Aid Chicago that will provide residents with free, one-on-one legal assistance to help them better understand the tax redemption process and their legal options. Help Desk services will be offered by appointment (and a limited number of walk-in appointments) on the third Thursday of each month in the Clerk’s Real Estate and Tax Services Department. The Help Desk will begin operations on Thursday, September 17, and will then operate on the third Thursday of each month from 1p.m. to 5 p.m. at the Clerk’s Real Estate and Tax Services Department located at 118 N. Clark Street, Chicago, Room 434. To complete the screening process and make an appointment, email propertytaxclinic@legalaidchicago.org.